We believe the best entertainment is safe entertainment. 100kaya provides the control tools, guidance, and support you need to keep your gaming experience enjoyable — not a burden.
At 100kaya, we understand that online gambling is a form of entertainment — just like watching a movie or going to a concert. It should be enjoyable, not a source of financial stress or personal problems.
That is why we invest seriously in our responsible gaming programme — not just to meet licensing requirements, but because we genuinely care about the wellbeing of our users. Every tool, every limit, every "pause" button on our platform is a testament to that commitment.
Players who game in a healthy and responsible manner are the ones who will continue to enjoy our platform in the long run. That is our shared goal.
All control tools at 100kaya are free, instant, and easily accessible through your account settings.
Set your own maximum deposit amount per day, week, or month. This limit takes effect immediately and requires a 24-hour waiting period to increase.
Set alerts or hard limits on the duration of your play sessions. When the time limit is reached, the system will send a notification or end the session automatically.
Need a short break? Activate a pause mode for 24 hours, a week, or a month. Your account will be temporarily locked from all wagering activity.
If you feel you need to stop completely for a longer period — 6 months, one year, or permanently — the self-exclusion option is available and can be activated immediately.
Set the maximum amount you are willing to lose within a given period. Once this limit is reached, the platform will automatically block further wagering.
Monitor your full history of wagering, deposits, and withdrawals at any time. Full transparency helps you stay aware of your spending patterns.
Problem gambling can affect anyone, regardless of background or income. Recognising the early signs is the most important first step.
Using money meant for essential needs such as rent, bills, or food to gamble, or borrowing money from others to keep playing.
Continuing to play in an attempt to recover lost money, even as losses mount and the situation worsens.
Lying to family members or friends about how much time and money you spend gambling, or hiding gambling accounts.
Finding it difficult or impossible to stop playing even when you intend to, or feeling restless when unable to gamble.
Prioritizing gambling over time with family, friends, or work responsibilities, to the point where personal relationships begin to suffer.
Using gambling as an escape from stress, anxiety, depression, or personal problems, rather than purely for entertainment.
If you recognise yourself in any of the signs above, do not wait any longer. Contact the 100kaya support team or the help organisations below to get immediate assistance.
Every control tool is accessible directly from your account settings — no need to contact support, no fees, and effective immediately.
Access the 100kaya platform on your preferred device and log in using your existing account credentials.
Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Select from a list of available tools — deposit limits, time limits, loss limits, play breaks, or self-exclusion — based on your needs.
Enter your desired limit value or duration. All downward limit changes take effect immediately. Limit increases require a 24–48 hour waiting period as an additional safeguard.
You will receive a confirmation email each time a control tool is activated or modified, as a record and reference for you.
We encourage you to review your limit settings every month to ensure they still suit your current financial situation and lifestyle.
Set the maximum deposit amount for a daily, weekly, or monthly period based on what you can afford.
Set a time limit for each play session. You will be reminded when the limit is approaching.
Limit the total net loss within a given period. Once the limit is reached, wagering will be automatically blocked.
The option to fully exclude yourself from the platform for a set period or permanently.
100kaya strictly restricts platform access to individuals who are aged 18 years and above only. This is not merely a legal requirement — it is our moral responsibility.
Every new account registered goes through a strict KYC verification process. Identity documents and proof of age are required before any financial transactions are permitted. Our system is also equipped with automated monitoring to detect any registration attempts by underage individuals.
To parents and guardians: we encourage the use of parental control software on shared devices to prevent unintended access by children and teenagers to online gambling platforms.
If you suspect a minor is using an account on 100kaya, please contact our support team immediately at [email protected]. We will take prompt action.
If you or someone you know is facing a gambling problem, there are professional support resources you can reach out to. 100kaya works with the following organisations:
24-hour counselling and support service by the Malaysian Department of Social Welfare. Free and confidential.
A voluntary organization that provides emotional support to those in distress from various issues, including gambling addiction.
24/7 live chat on the 100kaya platform or email [email protected]. Our team is trained to help you access control tools and support resources.
Answers to the most frequently asked questions about 100kaya's control tools and responsible gaming policies.
Enjoy the best online entertainment with peace of mind. Our control tools ensure you always stay in control of your gaming experience.